WHAT WE OFFER
Co-financed German and English language courses
Canteen and co-financed lunches
Yoga and fitness
Co-financed medical packages
Talent development program
Team-building meetings for individual teams and the whole company
Cafeteria System My Benefit
Co-financed gym cards (MultiSport)
RECRUITMENT STEP BY STEP
I started work at CERI in February 2014, and I was still a student back then. For the first five months I worked based on the contract of mandate, thanks to which I could work and study full-time.
It was also possible for me thanks to the flexible attitude of my employer and my manager, who accepted my schedule of work adjusted to studies. In July 2014 I was offered a full-time work contract.
At first, I worked in the Competence Center for German Speaking Processes, to DBTV team, where I worked as German Speaking Processes Assistant.
Initially, my responsibilities included entering standing orders into the system. The key issue there was checking data accuracy – in case of doubt, we contacted our support team in Germany and, having received actual information from the German bank, we entered standing orders into the system. After a few months, I stayed within the same process, but moved on to review and approve requests prepared by other Team members. My other responsibilities included updating process procedures and e-mail correspondence with our German colleagues.
In May 2015, the Testing Team Manager offered me a job of IT Application Testing Consultant. Our team completes projects in English and in German. Currently, we are testing several banking applications which are now already in the stage of system and regression testing – we begin each stage with a teleconference with the testing manager, testers and IT specialists in order to define the objective, develop a plan and divide tasks. Next, we move on to perform all the testing as ordered and draft documentation in line with the project specifications.
What I appreciate most about work at CERI is that it is truly interesting, demanding, and enables constant development and promotion. Every day, we are involved in tasks that offer brand new situations – thanks to that, we learn how to act quickly and efficiently. As a young person, I also value the fact that CERI is not afraid to employ unexperienced candidates who are only just entering the labor market. Thanks to this very policy of the company, I am now working in a young, creative team and I really do feel a part of it. Another important factor is the fact that the company mainly cooperates with foreign Clients, so we use foreign languages on a daily basis and improve our fluency.
Soon, I will have an opportunity to take part in training that will develop my theoretical and practical testing skills that I need to get an international testing certificate (ISTQB).
First of all, CERI is a dynamically growing company which guarantees continuous development of its employees. As new processes are constantly obtained, a variety of new jobs is created and employees can participate in internal recruitment and foreign training. CERI offers safe employment to young people, with a work contract and a whole array of perks, like a gym card (Multisport) and co-financed language courses. The CEO organizes all-company meetings and team-building events, thanks to which we can actively participate in the company life and become friends with other teams. Those who are into sports or have some other passions will also like it here. We have a few sports groups that represent CERI in various events and charity campaigns.
My story with CERI? I was referred by a friend, it was actually a coincidence that I applied. Today, with all the new challenges, I can feel that I can develop and this gives me great satisfaction.
I started as German Speaking Processes Assistant, and after 10 months I was promoted to become Consultant. Now, I support Coordinator in managing the team, and I have direct contact with the Clients, thanks to which my command of foreign languages is improving all the time.
Together with my colleagues, we work to contribute to company’s success. We help to introduce new employees into processes and we offer our own ideas and suggestions that influence the quality of our work.
I highly value my relation with my superiors, because we can talk openly and everyone can influence their own path of development.
In my career so far, I have learnt a few important things that matter a lot to me, because I want to develop all the time. First of all, it is flexibility and the need for progress. I believe it is crucial that we do not lock up within just one area.
It is much better to learn, to gain knowledge from all sources accessible to us. Make sure you use every opportunity to gather new experience. This may be the key to your future career.
Secondly, it is all about being open to others. Meeting new people is so inspiring! Thanks to that you can see new perspectives on various things.
Thirdly, ambitious goals. Engage in new projects, develop your creativity, learn and enjoy your work.
Fourthly, learn languages. These days it is an indispensable element of professional development in almost any job.
I think it is a very good investment in your whole life, not only work.
Defining your goals and plans clearly is the key in career development. You need to be flexible, open to new challenges, ready to develop all the time and gain new competences.
It might be a good idea to get some certificates which are highly valued by BPO employers, e.g. CIMA, Lean Six Sigma, PMI or PRINCE2. Your professional development should accompany your personal growth. Every day, try to be better at work, and do not forget that all these people around you are just the best source of inspiration.
In the BPO sector, it is crucial to understand the business environment and its needs. Constant transfer of knowledge and culture definitely widens your horizons and it requires cooperation, flexibility and openness.
Instead of waiting for change, you can actually create it. Reject the as-is and try to look for some better, more efficient solutions. Ask yourself every day: “What else can I do?”